Starting in January 2026, CEC is extending the billing cycle by three days. Historically, CEC gave members 18 days from the billing date to the payment due date. Members will have 21 days from the time their bill is issued to the date payment is required beginning January 1, 2026.

CEC is making this change in response to member feedback. Many members have shared concerns about having enough time to receive bills and make payments. Our goal is to give members a little extra breathing room.

For an even more convenience, members are encouraged to explore the SmartHub app, go paperless, or enroll in the autopay program to process payments instantly and on the go.

Important for AutoPay Members:

For members enrolled in AutoPay, payments will now be drafted three days later than they did in 2025 as payments are drafted on the payment due date. CEC encourages members to review their payment schedule to make sure this change doesn’t interfere with other monthly obligations.

Reach Out with Questions:

If you have any questions or need more information about the billing cycle extension, please contact our Member Services team at 800-521-0570.